Privacy and cookie statement by VisitBrabant

Private or personal details are processed via the website of VisitBrabant. VisitBrabant believes that the scrupulous handling of personal details is of great importance. Personal details are therefore scrupulously processed and secured by us.

In processing such information we meet the requirements under the Act concerning the protection of personal details. This also means that we:

  • clearly indicate to what purpose we process personal details. We do that through this privacy and cookie statement;
  • try to limit our collection of personal details to only the personal details needed for legitimate purposes;
  • first ask you for your express permission to process your personal details in the cases in which your permission is required;
  • take suitable security measures to protect your personal details, and also require parties who process personal details on our order to do the same;
  • respect your right to request us to show your personal details for inspection, correction or removal.

VisitBrabant is responsible for the processing of information. In this privacy and cookie statement we explain which personal details we collect and use and to what purpose. We advise you to read this statement carefully. 

This privacy and cookie statement was previously updated on 30 April 2015.

Purpose of the processing
In general, we process your personal details for the following purposes:

  • allowing access to the website www.visitbrabant.nl;
  • creating an account and using the functionalities on the website;
  • analysing statistics and optimising the website;

Use of personal details 
By using our website you leave certain data behind. They can be personal details. We only keep and use the personal details that are provided by you or that are obviously provided to us for their processing. VisitBrabant will not use the personal details for any other purposes, unless you have previously given your permission for those.

Account
In order to use all functionalities of our website you may create an account. When creating an account we will ask you to provide us some personal details. The particulars you provide when creating an account will be kept as long as it is necessary to use our services and the website. When creating an account we ask you for the name of your place of residence and an email address. Your email address will also be used as the username for your account. You may also decide to register as a Local and to provide a telephone number, in order to be informed of our service ‘Ask a Local’. You may also prefer to log in using your Facebook profile. In that case all particulars from your Facebook profile that you yourself have released, will be collected by VisitBrabant.

The above particulars will be used for the following purposes:

  • Creating an account;
  • Providing information about Brabant;
  • Providing the possibility to make use of ‘Ask a Local’ and save so-called ‘favourites’ in your account;
  • Offering similar services.

Ask a Local
We enable our users to find a local in a specific place or for a specific area of interest via our website. Thus, in a simple way you may contact a Local who may be able to tell you more about the place that has caught your interest. In order to make this function possible, the following particulars of you will be collected and used:

  • account data
  • telephone number (optional)
  • areas of interest (only if you have indicated your willingness as a local)

The above particulars will be used to indicate to the users whether there is a Local in a specific place, and to keep Locals informed about their areas of interest. If you provide a telephone number you may decide to receive informative notifications from our service via SMS or email. These particulars will be kept as long as you continue to use our service.

Contact form
If you complete a contact form on the website, the particulars that you have sent will be kept as long as it is necessary, according to the nature of the form, to completely answer and finalise it. When completing a contact form we will ask you for the following particulars:

  • Name
  • email address

The above particulars will be used to enable us to contact you in order to handle your question and/or remark.

Newsletter 
We may send you our newsletter by email if you have given us permission to do so by providing your email address on our website. Each communication in this way includes a possibility for cancellation.

Cookies
When you visit our website, your IP address (your unique Internet address) will be automatically entered in the log files of our Web server. That is necessary to enable us to properly manage and secure the Web server. We observe a standard period of six months for log files.

When you register or log in for the first time we will ask you to accept cookies. By placing a check mark in the checkbox you give us permission to use all cookies and plug-ins as described. You may always change the cookie settings in your browser. For our website we use the services of Google Analytics in order to generate general statistics and to fine-tune our website to your interests. The analytics programs and cookies enable us to optimise our services and website and to fine-tune these to you as well as possible. We have no control over what Google does with the cookies. For more information about how Google deals with your particulars we refer you to Google’s privacy policy (note: this statement may change regularly).

Security 
We take security measures to prevent abuse of and the unauthorised access to personal details. In particular, we take the following measures:

  • logical access verification, through the use of passwords;
  • automatic logging of all activities pertaining to personal details;
  • encryption of digital files containing personal details;
  • securing network connections through Secure Socket Layer (SSL) technology;
  • purpose-based access limitations;
  • verification of granted authorisations.

Disclosure to third parties 
We will not disclose the particulars provided by you to third parties without your permission unless this is necessary for the performance of the agreement with you, or this is legally mandatory.

Third party websites 
This statement does not apply to websites of third parties that are linked to our website. We cannot guarantee that these third parties will handle your personal details in a reliable or safe manner. We advise you to read the privacy statements of these websites before using these.

Changes in this privacy and cookie statement 
We reserve the right to make changes to this statement. Any changes will be published on this website, and we keep old versions available. We recommended you to check this statement regularly in order to be aware of these changes.

Inspecting and changing your details 
If you have an account for our website or have completed a contact form then you may inspect your personal details after a written request to this effect. If the details are not correct, you may request us in writing (and also by email) to change or remove the details.

Final provisions
This agreement shall be governed by Dutch law.

In so far as the rules of mandatory law do not prescribe otherwise, all disputes in connection with the Platform shall be submitted to the competent Dutch judge of the district in which VisitBrabant is registered.

If a provision in these usage conditions appears to be null and void then this will not affect the validity of the whole of the usage conditions. In this case the parties will formulate one or more new provision(s) in substitution thereof that is/are as closely as similar to the gist of the original provision , if legally possible.

Contact information
If you have any questions about your privacy you may ask these by sending an email to info@visitbrabant.nl or by calling us on +31(0)800-4040506. You may also contact us in writing by sending a letter to Almijstraat 14, 5061 PA Oisterwijk, The Netherlands.